Resetting the software doesn't actually empty the waste ink. If you reset the counter multiple times without cleaning or replacing the physical absorber pads, ink could eventually leak and damage your printer's internals. Service Tools for Canon Printers | PrinterKnowledge
To help me provide the exact steps for your setup, let me know: What are you trying to fix? Canon service tool v3600
Once your printer is securely in Service Mode, follow these steps to clear the error: Resetting the software doesn't actually empty the waste ink
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. Once your printer is securely in Service Mode,
Provides advanced alignment and cleaning options beyond standard maintenance cycles.
Click the button directly to the right of the Absorber dropdown.
Help you find a to download the tool.