If your laptop has built-in Bluetooth, it may conflict with the USB dongle. Disable the internal Bluetooth in Device Manager before plugging in the Go to product viewer dialog for this item. 1.2.1 Uninstall and Reinstall: In Device Manager, right-click the Go to product viewer dialog for this item.

Look for your computer's built-in Bluetooth adapter (e.g., Intel Wireless Bluetooth). Right-click it and select . Keep only the BT118 driver enabled. Summary Checklist for Quick Reference Expected Result Check Connection Plug into a USB 2.0/3.0 port Status light blinks on the dongle Scan Hardware Open Device Manager Generic Bluetooth adapter appears Automate Fix Run Windows Optional Updates Driver installs automatically Isolate Conflicts Disable built-in Bluetooth Prevents signal interference

: If you choose to use a third-party driver tool, be sure to download it from the official developer's website to avoid malware risks.