Shops must play upbeat music to keep energy levels high. Employees are expected to match this vibe, moving quickly while maintaining a joyful attitude.
While specific policies are confidential, the general expectations center on: dutch bros employee handbook top
The upbeat music playing at every stand is curated to keep energy high for both the crew and the customers. 4. Attendance, Punctuality, and Shift Policies Shops must play upbeat music to keep energy levels high
Because Dutch Bros stands operate with small, highly coordinated teams, reliability is heavily emphasized in the handbook. highly coordinated teams
This transparency regarding promotion is a key retention tool outlined in their operational guidelines.
If you find a replacement for your shift (from another stand or a trained Broista) and get manager approval, you receive 0 points for the absence.