These are custom public properties passed to the MSI to configure the Sophos Outlook Add-in during installation.
Ensure there is a space before the log file name. msiexec qr i sophosoutlookaddinsetupmsi t1 ec3 c1 i1 work
Verify that the reduced UI progress bar appears and completes, and that the Sophos Add-in successfully initializes inside Microsoft Outlook. Step 3: Package for Enterprise Distribution These are custom public properties passed to the
If you are planning to roll this out across your organization, let me know: Step 3: Package for Enterprise Distribution If you
| Error Code / Symptom | Probable Cause | Mitigation Strategy | | :--- | :--- | :--- | | | Fatal installation error. Usually caused by missing .NET Framework prerequisites, insufficient permissions, or a corrupted MSI. | Pre-install prerequisites via GPO. Ensure the script runs with SYSTEM privileges. Run msiexec /fa to repair. | | Installation hangs at 100% | Usually caused by a timeout in verifying the digital signature of the installation package. | Disable AV scanning of the installation directory temporarily. Use the /qr flag instead of /qn . | | The Add-in fails to appear in Outlook | The property C=1 (Client ID) may be pointing to a deprecated appliance IP if WG=1 is not set for workgroup environments. Office 32/64 bit mismatches. | Run regedit to verify the configuration flags. Reinstall with explicit flags: T=1 EC=3 C=1 I=1 . | | Outlook crashes on load | Attempting to install the 32-bit plugin on a 64-bit installation of Outlook. | Verify Outlook version. Sophos primarily supports the 32-bit plugin for older environments. |