Palo Alto Failed To Fetch Device Certificate Tpm Public Key Match Failed Updated
: Ensure the firewall can reach certificates.paloaltonetworks.com . If using a dataplane interface, verify your Service Route for "Palo Alto Services". Advanced Recovery (Requires TAC) TPM public key match failed - LIVEcommunity - 1239222
After an update, the cache key is stale. The client fails to fetch the new device certificate because the TPM returns a different public key signature. : Ensure the firewall can reach certificates
: The TPM hardware key does not match the public key of the certificate being retrieved. Disk Space Issues : A known bug (e.g., PAN-313623) where temporary files accumulate in the /opt/pancfg/mgmt/ssl/private/ : Ensure the firewall can reach certificates
Some VMs or non-HSM TPM implementations cause inconsistent public key reporting. : Ensure the firewall can reach certificates