: If the management interface MTU is too high, communication with Palo Alto's Customer Support Portal (CSP) servers may be disrupted. Recommended Troubleshooting Steps
Management interface data packets containing heavy cryptographic payloads get fragmented and dropped by intermediate nodes along the path to the CSP. Step-by-Step Resolution Workflow : If the management interface MTU is too
Many community members have reported that a simple commit force resolved the issue for them. After the commit, attempt to fetch the certificate again. : If the management interface MTU is too
The firewall hardware was physically replaced during an RMA, but the licensing portal still expects the old hardware's TPM key. : If the management interface MTU is too